Accessible Information

Please note that if you have a complaint about the NHS in Cheshire and Merseyside, in the first instance, you should do so by contacting the Patient Advice and Complaints Team via either of the following ways:

Telephone

0800 132 996

Email

enquiries@cheshireandmerseyside.nhs.uk

Post

Patient Advice and Complaints Team

NHS Cheshire and Merseyside

No 1 Lakeside

920 Centre Park Square

Warrington

WA1 1QY

 

Watch: Tips on making a complaint to the NHS in England (BSL)

This video uses British Sign Language (BSL) to share tips on making a complaint to the NHS in England. The video is from the Parliamentary and Health Service Ombudsman.

 

Watch: Complain for change

This video shares advice for people with a learning disability on making a complaint to the NHS in England. The video is from the Parliamentary and Health Service Ombudsman.